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Customer Service

Shipping & Delivery

Free Shipping on all orders to the 48 Continental United States. 
Orders placed by 2 p.m. Eastern Standard Time are usually processed the same day. Although certain items are kept in stock, some products are custom made to order and require manufacturing time. In-stock items usually shipped within 1-2 business days after receiving a cleared payment.
Once the package is shipped an email will be sent to you with the tracking information so that you can track the status of the package until its arrival.
Please note that on certain larger packages the only shipping method would be via Freight, on those specific packages you would be responsible for the additional charges, we would contact you prior to processing the order to confirm if you would like to proceed.
In many cases, IDFR.com can ship orders to Alaska, Hawaii, Puerto Rico and other U.S. Territories. When we are able to ship orders to Alaska, Hawaii, Puerto Rico and other U.S. Territories, they will require extra time for delivery and will be charged additional shipping fees. These orders are not eligible for free shipping offers. 
We also offer International shipment worldwide and to Canada.

Return Policy

Returns are accepted for a refund or exchange on products in new/ unused condition within 30 days of delivery. All items must be in new condition and in the original box. Items returned in poor condition or missing parts will not be credited. To read our full return policy, please refer to the detail page of Return and Refund Policy or simply click here

Ordering

Orders placed by 2 p.m. Eastern Standard Time are usually processed the same day. Although certain items are kept in stock, some products are custom made to order and require manufacturing time. In-stock items usually shipped within 1-2 business days after receiving a cleared payment. If an item is out of stock or has been discontinued you will be contacted immediately. If an item is out of stock or discontinued you have the option of a credit towards a different item or a full refund.

Payment Options

IDFR.com accepts majority credit cards and Paypal for orders. Pleasae note that New York orders pay the standard state sales tax rate, which is automatically computed at checkout. The tax amount will be reflected on your order before it is placed.

Our Brands

Contact Us

110 Jericho Tpke
New Hyde Park, NY 11040

Phone Support
(718) 360-5369

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Payment Methods

We accept all major credit cards with PayPal.